Customer Contact Center, Almere

For the Customer Contact Centre (CCC) of ABN AMRO Bank 280 work stations have been created in an existing office building for call agents. A quiet, homely environment with real warmth is created by means of carefully using colours and frosted glass-walls. The workstations are spacious and there are rest areas with comfy seating, drinking machines and a glassed smoking-space.
Royal Haskoning, in coordination with ABN AMRO, drew up the architectonical and technical designs and were also responsible for the project management and site supervision.

Data

Client

ABN AMRO Bank

Budget

Investment costs:
€ 3.300.000

Period

2003

Disciplines

Architectural design

Installation consult

Projectmanagement

Projectteam

Hans Jan Dürr